Reference

Know What Governs Your Account Here

Your account at mycity777 is subject to the terms and state laws that apply where you live — access, deposits through PayPal or Venmo, withdrawals via Play+, and all account activity fall under those rules, and nothing in our terms overrides what your state…

State-dependent accessPayPal & Venmo termsPlay+ coveredUS accounts onlyContact us anytime
mycity777 Know What Governs Your Account Here
DATA AND ACCOUNT SECURITY

See How We Handle Your Data

We built our data practices around what a US state audit would expect to see — minimum collection, clear retention periods, and no data sold or shared outside the scope required to run your account and process payments. Your PayPal, Venmo, or Play+ transaction data is used to verify and route funds, nothing else. Cookie use is limited to session management and performance measurement, and you can adjust cookie preferences through your browser at any time.

Data Handling

We collect name, address, date of birth, and payment details — like your PayPal or Venmo account — to verify identity and process funds. Nothing is sold to outside parties.

Cookie Use

Session and analytics cookies keep your login active and help us measure lobby performance. Manage them from your browser settings — no account login required to adjust your preferences.

Account Security

Your account uses password hashing and session tokens. We recommend a unique, strong password and enabling two-factor authentication from your security settings to reduce unauthorized access risk.

Retention and Requests

Account data is retained while your account is active and for the legally required period after closure. To request a copy or deletion, email us with your account ID.

CONTACT AND ESCALATION

Reach Us When Legal Questions Come Up

Whether you're asking about account eligibility, flagging a data concern, or working through a withdrawal that's pending review, our support team handles these through three direct channels. Live chat is the fastest way in during staffed hours — you'll see the chat icon at the bottom corner of every page. For anything that needs a written record, email us directly. Some actions, like requesting account closure or viewing your stored data, are handled straight from your account settings.

Live Chat Reach our account and legal team through live chat during staffed hours. Look for the chat icon at the bottom of every page — it's the fastest path to a direct answer.
Support Email Email us at support@mycity777 with your legal question and account ID. We pull your record directly and respond to your specific situation, not a form letter.
Account Settings Many legal requests — like viewing your stored data or initiating account closure — can be started right from your account settings panel without waiting on a reply.

Check Your Eligibility and Rights

These questions come up most often when you're looking into account eligibility, data rights, or what happens when the platform's terms change. Each answer reflects how we actually operate — not a generic policy statement. If your specific situation isn't covered here, our support team is the fastest route to a direct answer. Reach out through live chat or email support@mycity777 with your account details, and we'll respond to what you're actually asking.

Access depends on your state's current online gaming laws. We serve eligible states only — confirm that your state permits this type of activity before you open an account.

We collect the minimum needed for identity verification and payment processing — your name, date of birth, address, and payment method details like PayPal or Play+.

Yes. Email support@mycity777 with your account ID and a written data request. We retrieve your file and respond within the timeframe required by applicable state law.

We post any material change before it takes effect. Continuing to use your account after the update is visible means you've accepted the revised terms as written.

Account closure requests start in your settings panel. Any remaining balance tied to your PayPal, Venmo, or Play+ wallet is returned through the original payment method used to deposit.

We don't withhold tax on your account activity, but US tax law may require you to report gaming income. Check with a tax professional for guidance on your specific situation.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.